At Lakshita Enterprises, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help. Please review our refund policy below:

1. Eligibility for Refund

A refund is applicable under the following conditions:

  • The product received is damaged, defective, or incorrect

  • The order was canceled before it was shipped

  • The product is returned in its original condition and packaging

To be eligible, the item must be returned within 7 days of delivery.

2. Non-Refundable Situations

Refunds will not be issued for:

  • Products that show signs of use, wear, or physical damage

  • Items returned without original packaging/accessories

  • Items returned after 7 days of delivery

  • Customized or specially ordered items

3. Refund Process

  • Once we receive and inspect your returned product, we will notify you of the status.

  • If approved, the refund will be initiated to your original payment method.

  • The process may take 5–7 business days, depending on your payment provider.

4. How to Request a Refund

To initiate a refund, please contact our support team with:

  • Order number

  • Reason for refund

  • Clear photos (in case of damage or wrong item)

📞 Mobile: 7982348550
📧 Email: lakshita.enterprises.care@gmail.com