At Lakshita Enterprises, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help. Please review our refund policy below:
1. Eligibility for Refund
A refund is applicable under the following conditions:
-
The product received is damaged, defective, or incorrect
-
The order was canceled before it was shipped
-
The product is returned in its original condition and packaging
To be eligible, the item must be returned within 7 days of delivery.
2. Non-Refundable Situations
Refunds will not be issued for:
-
Products that show signs of use, wear, or physical damage
-
Items returned without original packaging/accessories
-
Items returned after 7 days of delivery
-
Customized or specially ordered items
3. Refund Process
-
Once we receive and inspect your returned product, we will notify you of the status.
-
If approved, the refund will be initiated to your original payment method.
-
The process may take 5–7 business days, depending on your payment provider.
4. How to Request a Refund
To initiate a refund, please contact our support team with:
-
Order number
-
Reason for refund
-
Clear photos (in case of damage or wrong item)
📞 Mobile: 7982348550
📧 Email: lakshita.enterprises.care@gmail.com