Privacy Policy
Last Updated: 27 September 2026
This Privacy Policy explains how Lakshita Enterprises, operating under the brand name Keshree Store and website https://keshree.in, collects, uses, stores, shares and protects personal information when you visit our website, create an account, place an order, contact us, register a product or otherwise interact with our services.
We respect your privacy and are committed to handling personal data responsibly and in accordance with applicable laws and regulations of India, including applicable provisions of the Digital Personal Data Protection Act, 2023, rules made thereunder as applicable from time to time, the Consumer Protection Act, 2019 and applicable consumer/e-commerce requirements.
By using our website or providing information to us, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek consent through an appropriate affirmative action.
1. About Us
Legal/Business Name: Lakshita Enterprises
Brand: Keshree Store
Website: https://keshree.in
Business Address: Dhanana 1, Bhiwani, Haryana – 127031, India
Email: support@keshree.in
Mobile: +91 7015400089
For privacy-related requests, you may contact us using the above details.
2. Information We May Collect
Depending upon how you use our website, we may collect information that is necessary for providing our products and services, including:
Information provided by you
- Name
- Mobile/telephone number
- Email address
- Billing address
- Shipping/delivery address
- State, city, district and PIN/postal code
- Account/login information
- Order and transaction-related information
- Product registration information
- Warranty/service-related information
- Information provided when you contact customer support
- Information voluntarily provided through forms, enquiries, feedback or communications
We will generally collect only information that is reasonably necessary for the relevant purpose.
We do not intentionally request information such as Aadhaar number, passwords, bank account passwords, UPI PIN, card PIN, CVV or other authentication credentials through ordinary website forms or customer-support communications.
Customers should never share OTPs, UPI PINs, card PINs, passwords or similar confidential authentication information with anyone claiming to represent Keshree Store.
3. Payment Information
Payments may be processed through third-party payment gateways, banks or other payment service providers.
Where payment is processed by a third-party payment provider, payment credentials such as card details, UPI credentials or banking authentication information may be collected and processed directly by that provider according to its own terms and privacy policy.
Keshree Store does not ask customers to share their UPI PIN, card PIN, OTP or banking password with us.
For direct bank transfer orders, we may receive or record information reasonably necessary to identify and verify the payment, such as transaction/reference details.
We may use personal information for purposes including:
4. How We Use Your Information
- Processing and fulfilling orders
- Delivering products
- Confirming payments
- Providing invoices, receipts and order documentation
- Providing customer support
- Processing returns, replacements and refunds
- Providing warranty and after-sales service
- Product registration and verification
- Communicating regarding your order or service request
- Maintaining business, accounting and transaction records
- Preventing fraud, misuse and unauthorized transactions
- Maintaining website security
- Improving our products, website and customer experience
- Responding to enquiries and complaints
- Complying with applicable legal, tax, accounting and regulatory requirements
- Sending promotional or marketing communications where permitted and where applicable consent or another lawful basis is required
We may also use information in aggregated or reasonably anonymised form for analytics, operational and business-improvement purposes.
5. Marketing Communications
We may send information about products, offers, services or other Keshree Store updates where permitted by applicable law.
Where consent is required, promotional communications will be sent only after obtaining appropriate consent.
You may request to stop receiving promotional communications by using the unsubscribe mechanism provided in the communication or by contacting us at:
Please note that even if you opt out of promotional communications, we may still send essential transactional communications, such as order confirmations, payment notifications, shipping updates, warranty/service communications or legally required notices.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain sessions, improve website performance and understand website usage.
Cookies may be used for purposes such as:
- Shopping cart functionality
- Login/session management
- Security
- Website analytics
- Remembering preferences
- Improving website performance
- Other legitimate website functionality
Third-party services used on our website may also place cookies or similar technologies in accordance with their own policies.
You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
7. Sharing of Personal Information
We do not sell your personal information as a business commodity.
We may share information with appropriate third parties where reasonably necessary to provide our services, fulfil transactions, operate our website or comply with legal obligations.
These parties may include:
- Courier and logistics providers
- Payment gateways and payment service providers
- Banks and financial institutions where required for transaction processing
- Website hosting and infrastructure providers
- IT, security and technical service providers
- Accounting, tax, legal or professional service providers
- Customer-support/service providers
- Government authorities, regulators, courts, law-enforcement agencies or other competent authorities where required or permitted by applicable law
We expect service providers handling personal information on our behalf to maintain appropriate safeguards and use information only for authorised purposes.
8. Legal and Regulatory Disclosure
We may disclose or process personal information where reasonably necessary to:
- Comply with applicable Indian laws and regulations
- Respond to lawful requests from government authorities
- Comply with court orders or legal processes
- Detect, prevent or investigate fraud, abuse or security incidents
- Protect the rights, property and safety of Keshree Store, our customers or others
- Establish, exercise or defend legal claims
9. Data Security
We take reasonable security measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, loss or destruction.
These measures may include appropriate technical, administrative and organisational safeguards.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the Internet.
Customers are also responsible for maintaining the confidentiality of their account credentials and should immediately notify us if they suspect unauthorised use of their account.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Completing transactions
- Providing customer and warranty services
- Maintaining business and accounting records
- Meeting tax, legal and regulatory requirements
- Resolving disputes
- Preventing fraud and misuse
- Enforcing agreements and protecting our legal rights
Certain transaction, invoice, tax, accounting and legal records may need to be retained for periods prescribed by applicable laws or reasonably required for legitimate business purposes.
When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable legal and regulatory requirements.
11. Your Rights and Requests
Subject to applicable law and its conditions, you may have rights relating to your personal data, including rights concerning:
- Access to information about your personal data
- Correction or updating of inaccurate information
- Withdrawal of consent where processing is based on consent
- Erasure/deletion of personal data where legally applicable
- Grievance redressal
- Nomination or other rights where applicable under the law
The availability and scope of these rights may depend on the applicable legal requirements and circumstances of processing.
To submit a privacy or personal-data request, contact:
We may need to verify your identity before acting on a request in order to protect your account and personal information.
12. Account and Data Deletion
If you wish to request deletion of your Keshree Store account or personal information, please email:
Please include sufficient information for us to identify your account/request.
We will process the request in accordance with applicable law.
Important: Deletion may not be possible where retention is required or permitted by applicable law, including for tax, accounting, legal, fraud-prevention, dispute-resolution, transaction-record or warranty/service purposes.
Where information cannot be deleted because of such requirements, we will retain it only to the extent necessary for the applicable purpose.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, payment providers, courier services, social-media platforms or other external services.
Once you leave our website or interact directly with a third-party service, that third party’s own terms and privacy policy may apply.
We are not responsible for the privacy practices, content or security practices of independent third-party websites or services.
We recommend reviewing their respective privacy policies before providing personal information.
14. Children’s Privacy
Our website is intended for general consumers and is not specifically directed at children.
We do not knowingly seek to collect personal information from children in circumstances where collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us at support@keshree.in so that we can review the matter and take appropriate action where required.
15. Accuracy of Information
We request customers to provide accurate and up-to-date information.
If you believe that information associated with your account or order is incorrect or incomplete, please contact:
We will take reasonable steps to correct information where appropriate and permitted by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable laws and regulations.
The updated version will be published on this page with a revised “Last Updated” date.
Where required by applicable law, we may provide additional notice or obtain consent for material changes.
17. Grievance and Privacy Contact
For questions, complaints, privacy requests or concerns regarding the handling of personal information, please contact:
Lakshita Enterprises
Keshree Store
Dhanana 1, Bhiwani, Haryana – 127031, India
Email: support@keshree.in
Mobile: +91 7015400089
We will handle grievances and requests in accordance with applicable law and our applicable grievance-redressal process.
18. Governing Law
This Privacy Policy shall be interpreted in accordance with the applicable laws of India.
Any dispute or legal matter shall be subject to the jurisdiction of the courts/competent authorities having jurisdiction under applicable Indian law.